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How We Operate and What Applies to You

These legal terms set out the conditions under which 39 bat operates and what applies when you access the platform. Availability depends on your local law and eligible regions — read this before you open an account.

Account EligibilityJurisdiction ConditionsUser ResponsibilitiesData HandlingPolicy Updates
39 bat How We Operate and What Applies to You
ACCOUNT SECURITY PRACTICES

How We Handle Your Account and Data

Account security and data handling are built into how the platform runs, not added as an afterthought. Here is what we do and how you can act on it.

Data Retention We retain account data for as long as your account is active and for the period required by applicable compliance obligations after closure.
Cookie Use Cookies are used for session management and platform performance. You can adjust cookie preferences through your browser settings at any time.
Account Security Login is protected by OTP verification sent to your registered mobile number. Never share your OTP with anyone, including support staff.
Data Requests To request a copy of your account data or ask for corrections, contact support in writing. We process data requests within a reasonable timeframe.
LEGAL CONTACT PATHS

Reach Us on Legal Matters

If you have a question about these terms, your account status, or how a policy applies to you, our support team handles legal and compliance queries directly. Use the channel that works best for you — we respond to written requests with a documented reply.

Team online

Live Chat

Start a chat session from any page on the platform for account and policy questions.

Email Support

Send a written query to our support address for formal legal or compliance requests.

Help Centre

The help centre covers common policy questions with documented answers you can reference.

Common Legal and Policy Questions

These are the questions we hear most often about how our terms work and what your rights are as an account holder.

Yes. Access to the platform depends on whether online gaming is permitted under the laws of your region. You are responsible for confirming this before registering or depositing.

Contact our support team in writing via email or live chat. State your account details and the specific data you are requesting. We will respond with the relevant information within a reasonable period.

You can request corrections to inaccurate account data at any time. Deletion requests are handled subject to our compliance retention obligations, which may require us to keep certain records.

We retain account records for the period required by applicable compliance rules after closure. Data is not used for marketing purposes once your account is closed.

No. The payment method you use does not alter the legal terms that apply to your account. All funding methods are subject to the same account conditions and eligibility rules.

We may notify you via your registered contact details or display a notice on the platform. Continued use of the platform after an update means you accept the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.